ACX 2023: A Year in Review
Posted on April 13, 2024
Last year, we introduced a more modern look-and-feel to the ACX site and made a series of enhancements and improvements designed to make it even easier to create and publish your audio projects and track your success. As we kick off a new year of work and prepare to announce even more upgrades to the ACX experience in 2024, we thought we’d take a quick look back at 2023 to see how far we’ve come. In case you missed it, here’s everything that changed on ACX last year: Look & Feel:
A redesigned homepage for acx.com (visible in the logged-out experience), along with new features and how-it-works pages for every type of ACX creator.
A refreshed ACX Blog, with improved navigation and a comprehensive tagging system for you to find the content you need in just a few clicks.
Registration & Account Setup:
A consolidated FAQs page to answer all your registration questions.
Clearer descriptions for each ACX account type so you can easily find and select the right designation for you.
A simplified ‘account info’ section, allowing you to update personal and password information in one place.
Updated Navigation:
A top navigation where you can find your Account Settings and Messages.
A side navigation for your day-to-day work on ongoing projects.
Message Center:
Updated notification preferences that allow you to control which messages you will also receive as emails.
An upgraded search function allows you to search all your messages by name or subject.
Tabs for your inbox, sent, and deleted messages to help you manage your communications.
New ‘bulk actions’ allow you to select all or a subset of messages to mark as read or unread, or delete.
View threaded conversations with peers and easily respond to individual points within the message itself.
An improved mobile-friendly message center experience.
Sales Dashboard:
‘Sales Dashboard’ has been renamed ‘Sales Overview.’
More insight into sales with data that updates every 72 hours and clear display of when data was last refreshed so you’ll always know how current your numbers are.
Search, sort, and filter by any column on the Sales Overview, and view/hide specific columns to organize your data in a way that makes the most sense for you.
Project Dashboard:
Search and select multiple filters at once to better filter and check the status of all your ongoing projects.
Title Claim:
Default search results that show “titles that may belong to you,” based on account holder’s Amazon ID.
Added search suggestions including book title, author name, and ASIN.
Previously claimed titles are now shown on search results, in addition to “unclaimed", “already available on Amazon, Audible and iTunes,” and “not available to claim.”
Ability to sort search results by best match, newest release (ebook release date), and title name.
Title Setup:
Progress tracker now available across the Title Setup flow.
A new ‘Auditions’ page separate from Title Details page for marketplace titles.
A popup alert for unsaved changes.
Title View:
Improved filtering capability for auditions, including the ability to filter by unheard auditions.
Ability to download audio files in bulk within a production to save time.
A new "awaiting payment confirmation" status to clarify the payment process between Rights Holder and Producer.
An added progress tracker to assist creators with the status and workflow of their projects.
Rights Holders can unlock a production for rework after the title is live.
A new status, "Live with changes in progress," for live titles with unsaved changes.
Producer Profiles:
Make edits to your profile without going through the full workflow, and view your profile from the edit page to see how Rights Holders will see it.
‘Upload/Edit Profile Photo’ has been moved from the project dashboard to the ‘Edit Producer Profile’ page.
New genre preferences updated to match the ACX title search genres.
The ‘Samples’ tab now allows you to view the number of samples added at a glance, advance/rewind samples & view running time with a new audio playback display, easily change the sample order on your profile, and collapse/expand performance notes for each sample.
Talent Marketplace:
Filter selections for project searches will be automatically saved.
More detailed information about projects & narrators.
Ability to message narrators directly from the search page.
An improved mobile-friendly experience.
Ability to filter search results in one place.
Offers:
Ability for Rights Holders to cancel an offer from their Project Dashboard, so creators no longer need to wait for active offers to expire.
Added guidance for the timing of both the 15-minute checkpoint and finished production due dates.
We’re hard at work on the next round of improvements to your ACX experience, and we can’t wait to share them with you. Watch this space!